Privacy Policy

1. Introduction

ScamGuard Kenya ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our scam reporting and verification services.

2. Information We Collect

a. Personal Information

When you register or use our services, we may collect:

• Name and contact details (email, phone number)
• Demographic information
• Payment information for premium services
• User-generated content (scam reports, comments)

b. Non-Personal Information

We automatically collect:

• Browser type and device information
• IP address and approximate location
• Usage data and service interaction metrics

3. How We Use Your Information

We use collected information to:

• Provide and improve our scam verification services
• Process reports and maintain our scam database
• Send security alerts and service updates
• Prevent fraud and enhance platform security
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share information with:

• Law enforcement when required by Kenyan law
• Financial institutions for fraud prevention
• Service providers who assist our operations

We do not sell your personal data to third parties.

5. Data Security

We implement appropriate measures including:

• Encryption of sensitive data
• Regular security audits
• Access controls to personal information

Despite our efforts, no security measures are 100% effective.

6. Your Rights

Under Kenya's Data Protection Act, you have the right to:

• Access and request copies of your data
• Request correction of inaccurate information
• Withdraw consent for data processing
• Request deletion of your personal data

To exercise these rights, contact us at secure@scamguard.co.ke.

7. Changes to This Policy

We may update this policy periodically. We will notify users of significant changes through our platform or via email.